Return Policy

At Kachelo Fruit Farms, we value our clients orders and we try our best to offer an exceptional experience where each customer would be satisfied with the purchase and service.

However, and due to the short season, returns cannot be accommodated due to managing a high number of orders daily and causing disruption to our work flow and operations. Yet we still advise our clients to share an image of the box in case of fruit damage or any other reason where they feel they deserve the return.

The image must be sent to our customer care team at the following whatsapp number:

+ 92 21-311 1 62646 (MANGO) 


or by email to:


Our Team will subsequently study the case and revert back within 24 hours.


Your feedback is always welcome to help us improve our service.

For any suggestions, please drop us a message in the feed back section